Last Updated: 2026-02-26
This Privacy Policy explains how OpenPitch, a product of Sports Synergies, Corp., collects, uses, shares, and protects information when you use the OpenPitch mobile application, websites, and related services (the “Services”).
OpenPitch is operated by Sports Synergies, Corp., a Connecticut corporation.
If you have questions, contact us at: support@openpitchapp.com
This Policy applies to information we process about: - Players, referees, team staff, league and association administrators - Visitors to our websites and users of our apps - Businesses and sponsors using marketplace or listing features
We may collect: - Account details (name, email, phone, password or authentication method) - Profile details (date of birth, photo, team and league affiliation, jersey number, role) - Registration details (league, team, season, eligibility responses, waivers you accept) - Communications (support requests, messages you send through the Services) - Marketplace details (business name, listing details, offers, contact information)
Payments may be processed by third party payment processors. We may receive limited information such as: - Payment status, transaction identifiers, amount, and timestamps We do not store full card numbers if processed by a third party processor.
We may collect: - Device and app data (device type, OS version, app version, identifiers) - Usage data (pages viewed, actions taken, feature usage) - Log data and approximate location derived from IP address
If you register through or participate in a league or association, we may receive: - Roster and eligibility information - Disciplinary and conduct related records relevant to participation - Payment or registration status
We use information to: - Provide and operate the Services (registration, payments, identity features) - Verify eligibility and support safety and compliance workflows - Communicate with you about your account, transactions, and updates - Provide customer support and troubleshoot issues - Improve the Services, including analytics and product development - Prevent fraud, abuse, and security incidents - Comply with legal obligations
We may share information as follows:
If you participate in a league or association, we may share relevant information with authorized administrators, such as: - Registration status, roster information, eligibility confirmations - Conduct or disciplinary information to support league governance and safety - Payment confirmations where needed for participation administration
We may share information with vendors who help us operate the Services, such as: - Hosting and infrastructure providers - Analytics providers - Payment processors - Email and customer support tools
We may share information if we believe it is necessary to: - Comply with law or legal process - Protect the rights, safety, and security of users, leagues, and the public - Enforce our Terms of Service - Detect and prevent fraud or security incidents
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
We retain information as long as necessary to: - Provide the Services - Support league and association recordkeeping needs - Comply with legal, tax, accounting, and reporting obligations Retention periods may vary based on data type and context.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure.
Depending on your location, you may have rights to: - Access, correct, or delete certain information - Object to or restrict certain processing - Receive a copy of your information You can request these by contacting us at support@openpitchapp.com.
The Services are intended for adult soccer. We do not knowingly collect personal information from children under 13.
If you access the Services from outside the United States, your information may be processed in the United States or other locations where our providers operate.
We may update this Policy from time to time. We will update the “Last Updated” date and may provide additional notice where required.
OpenPitch, a division of Sports Synergies, Corp
Email: support@openpitchapp.com